Refund policy

At Shespizzycosmetics , we want you to be completely satisfied with your purchase. Due to hygiene reasons, all hair products are final sale. If you receive a defective or damaged item, or the wrong product, please contact us within 7 days of delivery with photos for a refund or replacement. Shipping costs are non-refundable, and return shipping for faulty items will be covered by us. Refunds will be processed within 7-10 business days after approval. If you have any issues, please reach out to our customer service team at Spizzycosmetics@gmail.com. We’re committed to ensuring you have the best experience with Shespizzycosmetics!